Terms and Conditions

General Terms and Conditions

1. Course participants and tenants
Every person who is not impaired in health or condition to practise kitesurfing, wingfoil or SUP without danger to themselves or others is entitled to participate and rent. A prerequisite for participation in all kitesurfing, wingfoil and SUP courses is the ability to swim for at least 15 minutes in open water without any aids. The consent of a legal guardian is required for minors.

2. Registration / Withdrawal from the contract

a) The registration for a kitesurfing and/or wingfoil course must be made in writing (internet registration form included). The same applies to the conclusion of the rental contract. In the case of minors, the written consent of the legal representative must be provided in order for the legal declaration to be valid.

b) Withdrawal from the contract must be in writing. If the participant withdraws from the contract before the beginning of the course/rental period, the following fees are due as compensation for the expenses incurred by Primesurf Network as well as lost profit (taking into account the saved expenses), unless a replacement participant/renter is provided or an alternative charter is successful.

+ up to 30. day before arrival 30 % will be retained
+ from 29th to 15th day before arrival 50 % will be retained
+ from 14th to 3rd day before arrival 75 % will be retained
+ from 2nd day before arrival 95 % will be withheld
The deposit will be deducted.

In special cases, other cancellations fees may apply. This will be informed accordingly before booking.

c) We reserve the right to withdraw from the contract without notice if the minimum number of participants required in the respective course description is not reached. The same applies in the event of force majeure (high winds, lightning) or destruction of the kitesurfing, surfing or SUP equipment due to collisions or vandalism.
There shall be no further claims.

d) Participants who permanently disrupt a course, behave in breach of contract or deliberately endanger themselves and others may be excluded from further participation.

3. Obligation to cooperate
In the event of any disruptions to performance, the participant is obliged to do everything reasonable to help remedy the disruption and to keep any damage as low as possible.

4. Safety/ Conditions of Execution
The instructions of the instructor/rental company must be followed. Neoprene shoes are to be worn during the course. Goggles must be secured against loss.

5. Duty of care

a) The safety and operational readiness of the kitesurfing, wingfoil and SUP equipment is ensured by regular inspections. Nevertheless, the participant/renter is obliged to check the kitesurfing, wingfoil and SUP material before setting off. In the interest of all parties involved, each participant/renter is obliged to report any damage immediately.
b) If the operational readiness of the kitesurfing, wingfoil, SUP material is no longer guaranteed due to non-observance of the instructor’s instructions or due to negligent or even intentional behaviour on the part of the participant/renter, the participant/renter has no claim to compensation for the loss of time caused by the recording of the facts and the rectification of faults.

6 Liability

a) We are liable for the conscientious preparation of the course and event, the careful selection and supervision of the service providers, the correctness of the course description and the proper provision of the contractually agreed service as well as for the conscientious performance of the inspections to ensure the operational readiness of the kitesurfing, wingfoil and SUP equipment.

b) Liability for damage to property and personal injury is excluded.

c) The participant/renter is obliged to report any damage caused by him/herself or by third parties. The participant/renter undertakes to treat the kitesurfing, wingfoil and SUP material as his/her property and to handle it in accordance with the rules of good seamanship.

d) The participant/renter is personally liable for self-inflicted damage (including breakdown and consequential damage) to the kitesurfing, wingfoil, SUP material and equipment.

e) No liability is accepted for the loss of valuables, glasses, money and other items.

7. Additional rental conditions

a) As the lessor, we are entitled to refuse to hand over the kitesurfing, wingfoil and SUP equipment if the hirer does not have the necessary qualifications (VDWS or IKO licence).

b) If, after handing over the kitesurfing, wingfoil or SUP equipment despite having a licence, a lack of qualification (lack of control of the sports equipment, violation of the avoidance and riding rules, endangering others) of the Hirer becomes apparent with regard to the safe handling of the kitesurfing, wingfoil or SUP equipment or if the Hirer acts contrary to the instructions given, the Rental Firm may declare the immediate withdrawal from the contract and retain the rental fee.

c) The hirer is obliged to return the equipment on time. Meteorological events are to be taken into account and do not constitute a reason for late return.

d) The lessee is liable for all damages and expenses caused by a late return. In all other respects, the Hirer shall be liable to the Owner for all obligations arising from the Rental Contract as joint and several debtor. The lessee shall also be liable for any fault on the part of his co-users.

8. Marketing

a) Social Media: The customer agrees to use photo and video content for marketing and social media purposes, both print and online.

b) Email Newsletters: The customer agrees to receive regular information in the form of newsletters about news and services of the Primesurf network.

9. Place of jurisdiction
Place of jurisdiction is the city of the company of Primesurf Network where the booking has been made.

10. Severability clause

The invalidity of individual provisions does not result in the invalidity of the entire contract. The contracting parties undertake to replace any invalid provision with a clause corresponding to the presumed intention, if possible.